45-60 minutes

Your pedorthist will do a full evaluation including biomechanical and video gait analysis, range of motion measurements and related medical history.

Your current footwear will also be assessed for their compatibility with our treatment options so please bring a selection of your most commonly worn footwear.

If custom made orthotics are decided upon as the appropriate treatment, your pedorthist will take a non-weightbearing 3D laser scan of your feet. A fitting appointment will be scheduled for a later date to pick up your finished orthotics. A deposit will be required for your custom orthotics. The assessment fee is $95 plus fax. This fee will be waived should you choose to proceed with a custom-made foot orthotic order within 90 days of your assessment.


We do not require a prescription for a pedorthic assessment; however, most insurance plans require a prescription. Please request that your medical professional provide a prescription detailing the diagnosis and treatment suggested. If you do not have a prescription by your assessment we can assist with this process.

*If it is decided that a different treatment will best suit your needs (ex. off-the-shelf arch supports or footwear, bracing, referral to other health care professionals) the process may vary from that listed above.

30-60 minutes

Your orthotics have been fabricated and are ready to be fit to your footwear. Please bring a selection of the footwear you would like your orthotics fit to and/or a sample of your most commonly worn shoes. One of our experts will tailor the orthotics to your footwear and put the finishing touches on your orhtotics. Then you will get a chance to try them on and get a feel for them before taking them home to break in. 

At this appointment you will pay the balance of your orthotics in full and receive all supporting documents.

Direct Billing

We do not bill insurance companies directly but we are happy to provide you with the documentation required to submit your claim. Third party billing (VAC, CAF,  WSIB, DVA, NIHB) may be arranged during your initial assessment.

Ensuring a perfect fit.

To ensure that you are able to wear your orthotics consistently and with comfort, clients can book a follow-up for necessary adjustments, complimentary during the first year after fitting. If you're not experiencing a perfect fit, your pedorthist will address your concerns and make adjustments as needed.